Privacy Policy
1. Who We Are
This website is operated by:
Shefrealthron
Unit 2D/72 Wyndham Street, Auckland CBD, Auckland 1010, New Zealand
Email: online@shefrealthron.world
Phone: +64 9 309 0333
This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website. We aim to comply with the New Zealand Privacy Act 2020 and its Information Privacy Principles.
2. Personal Information We Collect
We collect and process the following categories of personal data:
- Contact information you voluntarily provide through our contact form (name, email address, message content)
- Technical data automatically collected during your visit (IP address, browser type, operating system, referring pages, pages visited, time and date of visit)
- Preference data related to your consent choices (stored in your browser)
3. How We Use Your Information
We use personal information for the following purposes:
- To respond to enquiries you send us
- To operate, maintain, and secure the website
- To understand how the website is used and improve content (where enabled via your preferences)
- To comply with applicable legal requirements
Where we rely on optional analytics or marketing technologies, we ask for your choice through the cookie/preferences banner.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact form submissions: retained for up to 12 months after the inquiry has been resolved, unless a longer retention period is required by law
- Technical data used for security and troubleshooting: retained for up to 26 months
- Consent/preference records stored in your browser: retained until you clear browser storage (or for up to 12 months where a time limit applies)
5. Your Rights (New Zealand)
Under the New Zealand Privacy Act 2020, you generally have the right to:
- Request access to personal information we hold about you
- Request correction of personal information we hold about you
To make an access or correction request, contact us at online@shefrealthron.world. We will respond within a reasonable timeframe and may need to verify your identity.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments.
7. Data Sharing and Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service providers who assist in website hosting and maintenance, subject to contractual data protection obligations
- Analytics or advertising technology providers, only when enabled via your preferences
- Legal authorities, when required by applicable law
If we use advertising measurement tools (for example, conversion measurement), they may collect event data (such as page views) and technical identifiers in accordance with your preferences and the provider’s settings.
8. International Data Transfers
Some service providers may process information outside New Zealand. Where this occurs, we take reasonable steps to ensure overseas recipients protect the information in a way that is comparable to New Zealand privacy standards, as required under New Zealand law.
9. Cookies and Similar Technologies
We use cookies and similar technologies (such as local storage) for essential site functionality and to store your preferences. For details and your choices, see our Cookie Policy.
10. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
11. Complaints
If you have a privacy concern, please contact us first so we can try to resolve it. You may also complain to the Office of the Privacy Commissioner (New Zealand).
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.